Our Product Pages – Simply search for the part number you require in our search bar, and it will take you straight to the product page. You can then fill out a simple enquiry form to swiftly receive a comprehensive quote.
Chat – If you would prefer to chat to us online, then you can use the handy live chat icon located in the bottom right hand corner of our website to speak directly with one of our experienced team.
Email – Find our email (info@winisc-chain.com) in the Contact Us page and send us an inquiry.
Call Us – Speak directly to a dedicated Account Manager who will be able to answer any questions you have and provide you with a quote within minutes.
All quotes from DO Supply are valid for 7 days. Please contact info@winisc-chain.com for a new quote if your quote has expired. Unless otherwise stated at the time of quotation, quotations may be extended to be valid for up to 30 days.
A small selection of products is displayed on our website. If you can’t find the item you need, please provide us with the product model number, picture, and detailed information, our account manager is always ready to help you.
You will receive a response within an hour during company business hours.
Outside of company business hours, it may take longer, but our company tries to respond to your requests 24/7.
All stock items normally ship from one of our warehouses within 24 hours of receipt of payment. For other items, our sales manager will write the delivery time on the quotation and we will ship as soon as possible. If you need faster shipping, please contact info@winisc-chain.com for help with expedited service.
As soon as your item(s) have shipped, we’ll send you a Shipment Notification email that includes the carrier’s name and a tracking number with a link to their website.
Supplying world-class brands. All of the parts that we supply are fully tested and for extra peace of mind, all parts are sold with a standard 12-month return-to-base warranty; we also offer dedicated after sales support.
There are various shipping options available to each country. Shipping methods and costs are clearly shown on all quotations.
We primarily utilize carriers such as TNT, UPS, DHL, FedEx, and BRE. If you have an account with any of these carriers, you can arrange the shipping yourself.
If you wish to use your own shipping company, please contact our sales team and provide the shipping company details.
Local Customs Charges
This is your responsibility to pay any charges relating to the import of goods into your country. Under no circumstances do we accept responsibility/liability for local taxes and/or customs duties that may be payable upon delivery. It is your responsibility to ensure that you comply with these requirements.
We offer a 12-month return to factory warranty on all items. Therefore, if you experience any problems within 12 months of the date of delivery, you can contact our customer support team who will be happy to help you and explain your next steps.
WINISC accepts various payment methods:
· Bank/Wire transfer · PayPal · Visa · Credit/debit card · XTransfer
| USD | $ |
| EUR | € |
| GBP | £ |
| HKD | HK$ |
| JPY | J¥ |
| CNH | ¥ |
| CAD | C$ |
| SGD | S$ |
| AUD | A$ |
| NZD | NZ$ |
| MXN | MX$ |
| PHP | ₱ |
| IDR | Rp |
| THB | ฿ |
| MYR | RM |
| AED | د.إ |
| PLN | zł |
| TRY | ₤ |
| NGN | ₦ |
| ILS | ₪ |
…
To make your payment easier!
If you are not satisfied with the item you received for any reason. We offer a 30-day return policy. To be eligible, items must be in the same condition as received, unworn or unused, with tags, and in the original packaging. You will need the receipt or proof of purchase.
We will only authorise the return of an item in the following cases:
Faulty when received
Damaged in transit
Incorrect item
This returns policy excludes software and specially manufactured products